Track Your Order

To track your order's shipping status, please enter your tracking number in the field below and press the 'Track' button. Please note that the tracking number is different from the order number on your purchase receipt. The tracking number is usually emailed to you within 3 to 5 days after placing your order.

General Questions

  1. I’m having trouble tracking, what should I do? Please try tracking your order using a computer or laptop, or use an alternative tracking website such as AfterShip.
  2. I still haven’t received the tracking number, why!? Tracking numbers are usually sent to customers within 3 to 5 days after placing an order. However, some customers may experience a delay in receiving their tracking number due to various reasons.
  3. How can I inquire about the status of my order? If you need more detailed information or have specific questions, feel free to reach out to our customer support team through our contact page or via email at [email protected].