We are happy to have a customer like you because you have chosen us among thousands of different stores and global markets and it is an honor for our team, we don’t want to lose the chance to have a loyal customer and we try to do our best to give you a unique shopping experience.
We try to write everything you need to know about return and refund conditions in our store on this page.
Return & Refund Policy:
If you buy a product from our store and after receiving it you found that the purchased product does not match the photos and descriptions or cannot meet your expectations, you can return it to us within 14 days and get a full refund.
- Send us an email through the CONTACT US page and tell us your order number and the request to return the product. then, our team will ask some photos of the product.
- If the product is in original condition and not damaged! Our team will provide you with a shipping address so that you can send the product to us.
- We will refund your money within 24 to 48 hours after our team receives the product.
You will have 14 days to return the product, but please make sure that you have not used the product before and that you return it to us in its original condition.
About damaged products::
We respect our customers and our team checks all products before sending it to the customer to make sure of its quality and health and then we put it in a safe package, but sometimes and in rare circumstances! a product may be damaged during transit and under high pressure.
If after receiving the product you find that the product is broken or damaged! Please email us so we can resolve the issue and ensure you are satisfied with your purchase.
About order cancellation:
If you do not want to receive your order for any reason after purchase, please let us know between 24 to 48 hours. If your order has not yet been processed, we can cancel it and issue a full refund to your original form of payment.
We know that you may have more questions about our return and refund policy or other questions about purchasing from our store. So please make sure CONTACT US and our team will reply you within 24 to 48 hours.